Havaianas Style LLC
15 North Ave 2c, San Rafael, CA 94903, United States

Monday – Friday
9:00 AM – 5:00 PM (PT)

Saturday – Sunday: Closed

FAQ | Havaianas Style

Frequently Asked Questions

Everything you need to know

Disclaimer: This website is an independent retailer and is not affiliated with or endorsed by Havaianas® or Alpargatas S.A.
What is your shipping policy?
We ship within the continental US only. Standard delivery takes 3–5 business days after processing. Free shipping on all orders. Read full policy →
How do I return an item?
Contact service@havaianastyle.com within 30 days. We provide free return labels for approved returns. Return policy →
What is your customer service email?
service@havaianastyle.com — we reply within 1 business day.
How can I track my order?
You’ll receive a tracking link via email once your order ships. Allow 24h for updates.
What are your customer service hours?
Monday–Friday, 9:00 AM – 5:00 PM (PT). Closed weekends and major holidays.
Are your products authentic Havaianas?
We are an independent retailer specializing in quality flip flops. For brand authenticity inquiries, please contact the original manufacturer.
Do you offer gift cards?
At this time, we do not offer gift cards. Please check back in the future.