Shipping & Returns FAQ
Everything you need to know about delivery, returns, and more
Shipping Policy
We ship within the continental United States only. We do not ship to Alaska, Hawaii, Puerto Rico, Guam, APO/FPO, or international addresses. Orders with non-serviceable addresses will be canceled and refunded.
Orders are prepared within 1–2 business days (Monday–Friday, excluding holidays). You’ll receive a confirmation email with tracking.
Standard delivery: 3–5 business days after dispatch. Times may vary due to carrier delays, holidays, weather, or address verification. Estimated dates are not guaranteed.
Free standard shipping on all orders. No minimum required.
USPS, UPS, FedEx, and regional partners. Carrier selected based on size & destination.
Tracking link sent via email after dispatch. Updates may take up to 24 hours.
Return Policy
June 12, 2026
Customers may request a return within 30 calendar days from delivery. Items must be unworn, in original packaging with all tags attached. Returns due to quality issues, damage, or incorrect items qualify. Preference-based returns may not be accepted.
Approved returns receive a prepaid return label. No restocking or handling fees.
Email service@havaianastyle.com with your order number, product name, reason, and photos. We reply within 1 business day.
Havaianas Style Returns
15 North Ave 2c, San Rafael, CA 94903, United States
Processed within 1–2 business days after inspection. Funds return to original payment method; banks may take 7–10 days to post.
Products with visible wear or altered condition unless defective.
Contact service@havaianastyle.com or call +1 (305) 779-8989. Hours: Mon–Fri, 9am–5pm PT.